Payments + Policies

Memberships:

Access Tiers: $15-$25/hr

Weekly Average of:

5 sessions for $125 per week

10 sessions for $250 per week

15 sessions for $313 per week

20 sessions for $375 per week

30 sessions for $438 per week

Billed weekly every Monday with a year-long agreement. See Access Tiers FAQs here.

On Demand: $35/hr

12-session Package for $420; 12hrs of session time, expires in 12 weeks. See FAQs below.

Licensees:

Year-long agreements, billed on the 1st of each month:

Quarter Time - $1,795 for access to 20 hours/wk

Half Time - $2,500 for access to 40 hours/wk

Full Time - $4,000 for access to 80 hours/wk

Brand Suite - $6,500 for exclusive use of largest suite with access to 80 hours/wk

Guest Sessions: $95/hr

Single drop-in visits for first-time out of town guests.

Booking Policies

Cancellations

Early Cancels: sessions cancelled with more than 24hrs notice will not be charged. As long as its outside 24hrs you can ‘early cancel’ via the MBO app, simply click “CANCEL.”

Late Cancels: sessions cancelled with less than 24hrs notice will be charged. On-Demand members will pay the full session rate ($35/hr) for all late cancels. Access Tiers Members will have late cancels counted towards your weekly Tier. Please email the CX Team at desk@arrivewellness.com for all late cancellations. Late Cancellations will be visible in the Mind Body Online visit history.

Please note: In the case of inclement weather resulting in MTA closures and/or severe delays, the late cancellation policy will be temporarily suspended for those that are unable to make it to the studio.

Rescheduling

Same-Day Reschedules: They’re free! Sessions can be rescheduled within the same day free of charge, space permitting.
Different-Day Reschedules: Sessions rescheduled for a different calendar day will be a new booking. Please early or late cancel the original session.

Last-Minute Bookings

Sessions booked after 2pm for the NEXT day are considered last-minute bookings.

On Demand Members pay an additional $10 fee for each last-minute booking.

I.e. a 60-minute session is $45 IF it’s booked on January 15th at 3:17pm for an 11am slot on the following day, January 16th.

Access Tier Members get an allowance of 20% of their weekly tier to cover any last-minute bookings.

I.e. If your Tier is 5 sessions per week, you get 1 free last-minute booking; if your Tier is 10 sessions per week, you get 2 free last minute bookings, etc.
The allowance resets each week and will be assessed at the end of each month.
Any last-minute Bookings that exceed 20% of your Tier will be charged at a rate of $10 per session.

Please note: any 30 Min. last-minute appointments will be charged a last-minute fee of $5 each.

All last minute booking fees will be charged directly to the CC on file for your account.

Referrals

Arrive Client Referral Program

We’re excited to help grow your practice!

With Arrive’s Referral Program once a new referred Client/Patient buys a package from you, you’ll purchase a Referral Package.

12-session Referral Package for $540; sessions expire in 12 weeks

In the MBO App, please book referral sessions by selecting “Referral” under your discipline.
For more information, contact jared@arrivewellness.com